FREQUENTLY ASKED QUESTIONS (FAQs)

We OFFer financing

We partnered with Wisetack to offer our customers flexible financing options.

At Livers and Sons, we know hiring a painting company is about more than just color choices, it’s about trust, quality, and peace of mind. Whether you’re refreshing a single room or giving your whole home a new look, our goal is to make the process smooth from start to finish.

We’ve gathered answers to some of the most common questions our Baltimore homeowners ask, from how we prep surfaces and choose paints, to what you can expect on painting day. Our family-owned team takes pride in providing honest, detailed information so you know exactly what to expect when you work with us.

If you don’t find the answer you’re looking for here, don’t worry give us a call or send us a quick message. We’re always happy to help your Baltimore home look its best.

What are the next steps if we hired you as our painters?

To get into our schedule, we request a 33% deposit and a signed contract. Next, we will discuss colors and schedule a time for your paint job.

When do you take payment?

We ask for a 33% down payment to solidify your spot in our schedule. The remaining 67% is not due until after the job is completed and you are completely satisfied!

What sets Livers and Sons apart from everyone else?

Our attention to detail when it comes to prep work and painting. We can help you pick your new color scheme with confidence! We treat your home as if it is our own, so you can trust that it gets done right by us.

What process do you use to prepare surfaces to make sure the paint “sticks?”

We create a clean, dry, smooth, and structurally sound surface before applying a fresh coat. This is done by pressure washing your home (when applicable), then scraping and priming peeling surfaces as well as caulking all cracks and nail holes that need it. Sometimes, surfaces have to be scuffed up, abraded or profiled. That’s why we take our time where it counts – in the preparation.

As a homeowner, is there any prep I need to do before my project starts?

For interiors, please secure all pets. If you prefer to move your furniture, ensure that furniture is placed in the middle of the room. For exteriors, please trim back all bushes, trees and grass/weeds that are within a foot of the home/areas being painted. Also remove animal feces before our crew begins prep work, this helps us ensure a clean job site!

Am I supposed to tip the painters?

Our painters never expect tips. However, if you love the work that they did on your home, you are more than welcome to tip your painters. The industry standard is 2-4% of the job size.

What type of paint do you recommend?

If you don’t have a preference, we recommend Sherwin Williams products because they do more product testing than any other paint company and they stand behind their products. This means if there is ever a manufacturing defect, you can trust that Sherwin Williams will take care of you and your project. However, we can use any type of paint you prefer…this is your house, after all!

Are you bonded and insured?

Absolutely! We protect our customers by carrying the appropriate coverages for general liability insurance. We recommend using a company that is bonded and insured, even if it isn’t us.